data access
Direct data access
If direct data access is enabled, connected products must be designed so that the data can be directly retrieved from the data storage medium on a device (via an interface such as cable or Bluetooth) or via a server (such as a digital interface). A user can then directly retrieve the data for the product without the need for any further or additional action by the data holder. The product design obligation applies to connected products and related services placed on the market after 12 September 2026, provided that direct access is relevant and technically feasible.
Indirect data access
If users cannot retrieve the data directly from the product (for technical reasons, etc), the data holder must enable indirect access. In this case, the user has to ask the data holder for access to the data (for example via an appropriate web portal). The data holder must also make the relevant data available to third parties at the user’s request.
