Provider reg­is­ter

• Publication of the provider register
• Transitional rules
• New rules
• How to apply
• Telling us about changes
• Deleting your entry from the register

Publication of the provider register

Transitional rules

All providers that had notified the Bundesnetzagentur before 18 July 2024 about their provision of postal services can continue their activities until 18 August 2026 and do not need to be entered in the provider register until then.

Providers of postal services for letters up to 1,000 g that had a valid licence before 18 July 2024 will be entered in the provider register automatically.

New rules

As of 18 July 2024, the general rule applies that any company planning to provide postal services and not covered by the transitional rules first has to apply to the Bundesnetzagentur to be entered in the provider register.

If you have already sent an application and the required documents to the Bundesnetzagentur and have not had a final decision on your application, you can still offer your postal services without being entered in the provider register until 18 August 2026 under the temporary authorisation for the provision of postal services.

How to apply

You need either a BundID account or an ELSTER company account (“Unternehmenskonto”), depending on your company’s legal form:

You can use a BundID account with either

• the eID function (with a German identity card, an electronic residence permit (eRP) or an eID card for EU/EEA citizens)

or

• an ELSTER certificate

Required documents

The Bundesnetzagentur has to check your company’s reliability, resources and expertise before it can decide on your application. You therefore need to upload the following documents with your application:

• an authorisation under section 3(2) of the German Road Haulage Act (GüKG) or a Community licence pursuant to Article 4(1) of Regulation (EC) No 1072/2009

or

• a copy of the business registration
• self-disclosed information from the debtor register (can be requested at www.vollstreckungsportal.de)
• a clearance certificate from the tax and revenue office and the municipal tax office
• a registration certificate for statutory accident insurance (pursuant to section 192 of the German Social Code (SGB) Book VII)

You cannot send us your application without these documents. You can download your completed application once you have sent it to us.

After you have sent your application

Once you have sent us your application, you will receive an email or letter from us with the reference number (8XXXXX) allocated to your application. The temporary authorisation for the provision of postal services does not apply until you have received this reference number.

You can use the reference number to apply for a certificate of conduct for submission to an authority either at your local registration office or online at www.fuehrungszeugnis.bund.de.

We cannot process and check your application until we have received the certificate of conduct from the Federal Office of Justice (BfJ).

Checking your application

We may need to get in touch with you with questions before we can complete the checks on your application and your documents. We will write to tell you our final decision on your application.

Telling us about changes

Please tell us as soon as possible using this form about any changes in your company’s name, address, legal form or management.

Deleting your entry from the register

Please tell us as soon as possible using this form if you stop providing postal services. We will then delete your entry from the register.

If your entry has been deleted and you want to start offering postal services again, you will have to send us a new application for entry in the provider register.